We use cash on delivery system. The ordered products (product+package+delivery) have to be payed in cash to the delivery company. With more product comes bigger delivery fee.
Ordering more products at the same time counts as one order hence we will send all products in one package. The webshop works with common fee on packaging and delivery in Hungary. Despite weight and value this is 1600 HUF+tax by order – not by product.
Usually the products are shipped on Wednesdays and it is delivered by the next weekday. Delivery does not work on weekends and on National holidays.
Our delivery partner is GLS.
We are only able to accept reclamation at the point of delivery but not afterwards.
Please make sure that the package consist of the ordered product every time at delivery. The package can only be checked after paying. In case of any problems please contact us at firstname.lastname@example.org or call our information line at +36306475249
Our colleague will get in touch with you regarding the return or change of the product. We are people too and we can make mistakes but our customers cannot suffer damage.
The product will be owned by the Fan Gift Shop as long as the full price had not been payed..
The opening hours of our Fan Shop located in Veszprém Arena:
From Tuesday to Friday: 9:00 – 12:00 and 14:00 – 17:00.